SMART HEALTHCARE AUTOMATION

Smart Healthcare Automation

Deploying robotics, AI and automation in demanding, high-risk and repetitive clinical workflows—with safety validation, human takeover and maintainability designed from the start.

PHYSICAL AI IN CLINICAL WORKFLOWS

From isolated machines to a hospital-wide robotics ecosystem.

Medical engineering translates clinical needs into task flows, interface specifications, site conditions, acceptance tests and risk controls so technology becomes a sustainable service.

01IN DELIVERY

Operating-room Case-cart AMRs & Control Tower

CHALLENGE
Around 150 daily surgical cases create a demanding supply and return workflow with heavy carts and complex staffing.
SOLUTION
AMRs integrate with case carts, elevators, automatic doors, task dispatch and a 55-inch control tower.

Target: 70% less manual handling | ~400 labor-hours saved monthly

02IN DELIVERY

Automated Radiopharmaceutical Dispensing & Delivery

CHALLENGE
Manual dispensing must balance sterility, dose accuracy, decay timing, heavy lead-container handling and radiation protection.
SOLUTION
Five processes and 18 steps connect R1–R4 cleanroom robots, AI vision, activity measurement, dynamic decay compensation and enclosed AMRs.

Target ≤90 sec/dose | 0.5%–2% dose error | zero-contact closed loop

03IN SERVICE

Isotope-ward & TICU Human–Robot Collaboration

CHALLENGE
Isolation and high-exposure settings require a balance between service quality, infection prevention and worker safety.
SOLUTION
Task-specific robots support medication delivery, transport, guidance and remote interaction while preserving immediate human takeover.

Fewer avoidable contacts | continuity of care

04EXPANDING

Smart Meal and Ward Logistics

CHALLENGE
Conventional meal delivery requires intensive labor while maintaining temperature, timing and handoff quality.
SOLUTION
Smart heated tableware, AMRs, thermal-chain governance and human-factors design create an integrated hospital food-service model.

Smart tableware × AMR logistics × thermal-chain governance

05RESEARCH

AI Closed-loop Emergency-cart Medication Management

CHALLENGE
Manual compartment-by-compartment inspection is slow and vulnerable to placement, shortage and expiry errors.
SOLUTION
Color-coded medication boxes, YOLO vision and cloud-based inspection support 175 emergency carts.

Recall >96% | NSTC 113-2635-E-075-001

06CONTINUOUS

Hospital-wide Robotics Governance

CHALLENGE
Independent robot deployments can fragment interfaces, dispatch, maintenance and safety accountability.
SOLUTION
A shared framework governs task classes, interfaces, maintenance ownership and safety for 55 existing robots and automation systems.

55 existing units/systems | new deployments continuously onboarded

A REPEATABLE METHOD

A complete engineering loop from need to operations.

01

Need & workflow

Define the clinical pain point, task boundary and exception scenarios.

02

Risk & specification

Design safety, regulatory, human-factors, cybersecurity and human-takeover controls.

03

Site & integration

Integrate space, power, network, access control, elevators and hospital information systems.

04

Validation & operations

Use FAT/SAT, KPIs, SOPs and training to sustain reliable operations.